Go Rhino SRM500 Roof Rack

Limited Lifetime Structural Warranty
When you purchase Go Rhino branded product(s), you'll enjoy peace of mind knowing your product(s) are warranted against manufacturing defects in materials and workmanship for the lifetime of the product properly installed per provided instructions. We offer this industry leading warranty because we believe in our quality, craftsmanship, and most importantly, our dedicated team.

Our Limited Lifetime Warranty covers your product(s) for their lifetime (as opposed to your lifetime or the lifetime of your vehicle). Inevitably, even the best made, well used (and well loved!) products eventually wear out; top quality materials deteriorate, and paint fades depending upon the environment where the product is used. Should you need to contact us about your product(s), we will use our judgment to assess whether your product is covered under the warranty policy, or whether it may simply be time to replace it.

To help us take care of you under this warranty, you may be asked for information regarding your purchase of the Go Rhino product(s) and to supply photos that show the defect(s). If your product is deemed to have failed due to a manufacturing defect, we will, at our discretion, repair it without charge, or replace it. Except as stated below, we'll even ship the product back to us and to you at no cost (provided your warranty return is accompanied by an RGA number).

Limited Five (5) Year Finish Warranty
Go Rhino offers an industry best five (5) year finish warranty on all of its products properly installed per provided instructions except those listed below under the Limited One Year Finish Warranty. Go Rhino branded products are warranted to the original owner against red rust, peeling, flaking and / or cracking for five (5) years from the date of purchase. So when your Go Rhino gear shows wear & tear (as all things do), you can be confident you've gotten the most out of your gear and your experience.

If your product(s) covered by this warranty fails due to a finish defect, we will, at our discretion, repair it without charge, or replace it. Proof of purchase and photos of the damage may be required to better understand the issue and assist in addressing it. All shipping charges due to a finish warranty are the responsibility of the purchaser / owner.

Go Rhino is not responsible for lost inbound or outbound packages. All warranty returns must be accompanied by an RGA number.

This warranty covers the proper and intended use of the product. Only unaltered and unmodified items and original workmanship are covered. This warranty does not cover damage caused by:

Normal wear and tear, or the natural breakdown of finishes and materials over extended time and use
Alteration, misuse, mishandling, accident or collision, negligence and neglect, improper care, improper application and / or damage due to improper installation
Use of the product with other third-party product(s) which fail
And on rare occasions, past habitual abuse of our warranty / return policy.
This warranty does not cover damage caused by flood, chemical fallout, salt, hail, or other environmental conditions including natural disasters.

This warranty does not cover labor, installation labor, third party alterations, such as custom paint and / or finish, towing, and rental car charges, all of which are the sole responsibility of the purchaser /owner.

This warranty does not cover incidental, consequential, indirect, or special damages. This warranty represents the total liability of Go Rhino for any product to which it applies. Go Rhino makes no other warranties or representations of any kind whatsoever, expressed or implied, and all implied warranties including any warranty of merchantability and fitness for a particular purpose are hereby disclaimed. Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state, province to province, nation to nation.

All warranty returns must have an approved RGA number. The RGA number must be clearly marked on the exterior of the return package. All approved warranty returns must be shipped to the address specified on the RGA form assigned by our Customer Service department.

Go Rhino reserves the right to change or modify any of the terms and conditions contained in this Limited Warranty at any time and in Go Rhino's sole discretion.